Frequently Asked Questions
Everything you need to know about our high-performance lighting solutions.
How long does the battery last on a single charge?
Battery life varies by model and brightness setting, typically ranging from 2 hours on maximum output to over 20 hours on eco-mode. Please check the specific product specifications for exact runtimes.
Are Magicshine lights waterproof for extreme weather?
Yes, most of our professional bike lights carry an IPX5 or IPX7 rating, meaning they are designed to withstand heavy rain and splashing, making them ideal for all-weather cycling.
What is your return policy for sports equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Do you offer international shipping?
We ship our high-performance gear worldwide. Delivery times vary by location, generally taking 5-10 business days for international orders.
What kind of warranty comes with the products?
All Magicshine light heads come with a 24-month warranty, while battery packs are covered for 6 months against manufacturing defects to ensure your safety on the trail.
Can I use Magicshine lights for activities other than cycling?
Absolutely. Our versatile mounting systems and high-lumen outputs make our lights perfect for night hiking, trail running, caving, and search-and-rescue operations.