Returns & Exchanges

At Magicshine, we stand by the quality of our high-performance cycling lights and offer a 30-day hassle-free return policy for unused products in their original packaging. Whether you need a different model or a refund, we are committed to ensuring your night rides are perfectly illuminated.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original retail packaging, including all mounts, charging cables, and manuals provided.

• 3.
  Ship It Back

  Affix the provided shipping label or use a tracked courier service to send the package back to our designated processing center.

• 4.
  Inspection and Refund

  Once our technicians verify the product's condition, we will process your refund or dispatch your exchange item within 3-5 business days.